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Reviews for The Flats at West End

Posted On: 6/15/2017

Awesome Apt, Great Staff

Extremely happy with our choice to live at the Flats. The staff is absolutely amazing and they go above and beyond for their residents. Building is always clean and the community is great. Couldn't ask for anything more.
By: Anonymous     Verified Resident
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Thank you so much for your kind words! We work very hard to provide superior customer service to our residents. We're so glad to hear it is resonating!

Posted On: 6/15/2017

No better place to call home

I moved to Minnesota a little over a year ago and had no clue where to stay. After visiting the Flats, I immediately knew it was the place I wanted to call home. The location is great - 20 minutes or less and I'm able to get wherever I need to go...downtown Minneapolis, the airport, Mall of America and the list goes on. It's even nicer being able to walk to the grocery store, restaurants and the movie theater. It's not often that you get convenience in location AND great neighbors and staff at your place of residence. The Flats provides all of that and so much more. The staff is top notch and everyone knows you by name, which is pretty cool. They're always helpful with whatever I need - from maintenance to just recommendations on things to do in the area.
By: Lydia     Verified Resident
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Lydia, Thank you so much for this kind review. We're so happy you're loving your Flats experience! Please let us know if we can make your experience even better going forward! The Flats at West End Staff

Posted On: 11/21/2016

From a House to The Flats

After having lived in a house for many years I moved to The Flats in September. I thought that there might be a period of adjustment, but I felt comfortable right from the start! The apartment, the staff, and the area have been terrific. Plus, my dog likes it here, too.....
By: Anonymous     Verified Resident
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Thank you so much for your kind words! We work very hard here to make that transition as easy and comfortable as possible! We're so glad it has been easy for you and we appreciate your feedback!

Posted On: 5/19/2016

Excellent Experience

I looked at 6 apartments in the metro area and ended up choosing The Flats at West End. I chose the Flats for many reasons, the staff is extremely friendly and welcoming, the amenities are superior and the floor plan layouts maximize the square footage. There are two elevators in the building so move-in was a breeze. The area is excellent and just a quick Uber downtown. I can't say enough good things about my experience so far. In your apartment search, this is one that should be at the top of your list.
By: Anonymous     Verified Resident
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Thank you so much for your great feedback! We're so glad that you had a great experience leasing and moving in with us! We put a lot of time and effort into our customer service experience and we're so glad to hear that it is working! We hope you thoroughly enjoy your flat! Please let us know if we can be of any further service to you! The Flats at West End Team

Posted On: 5/19/2016

2+ year residents - we love the Flats!

#1 location so close to downtown and not to mention The West End with all the shopping and restaurants. Covered parking is a dream and our oversized patio is the cherry on top. We love living here and so does our Golden Retriever - he has lots of friends in the building :) any issues have always been handled promptly and efficiently.
By: Molly B     Verified Resident
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Thanks so much, Molly! We're so happy to hear you're loving your Flats experience! Your patio is SMASHING! We truly hope you sit outside during this sunny weather and enjoy it! We love Jax, too! Don't forget to stop by so we can love on him daily! The Flats at West End Team

Posted On: 5/14/2016

Love This Place!

My husband and I moved in when it was below zero this last February. The day we stepped foot in here, we knew this was the place we were going to call home. The Staff, Management, Maintenance is impeccable. Who gets in an elevator every morning and it smells like the Cologne department at a high end department store? Very clean building. The staff will go the extra mile for you! We love it here!
By: Anonymous     Verified Resident
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Thank you so much for your feedback! We put a lot of emphasis on keeping a clean building at The Flats and it's really great to hear it is paying off! The Flats at West End Team

Posted On: 5/14/2016

Perfect place to call home

When I moved to the Flats 2 1/2 years ago, it was to be just for a few months. I had recently sold my condo and saw it just as a place to transition. Then I moved in and found a home. The team at the Flats is overly professional and you can tell they care about each resident. The building is well cared for and beautiful. It's also very dog friendly, so it's a great place if your family includes a furry one. And it's fun! You are a short walk away from a movie theater, shopping, the great restaurants at the West End, and a grocery store. The location can't be beat - close to downtown, yet easy to get anywhere with it being next two major highways. Highly recommend!
By: Michelle     Verified Resident
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Thank you so much, Michelle! We value you very much and we're so happy you decided to stay long term! Yes, we LOVE our furry residents! Come down to the office anytime with your boys to get a dog treat! The Flats at West End Team

Posted On: 5/13/2016

Clean, Safe, Convenient, and Well Managed

We've lived at the Flats for two years now and have loved our experience. The locations is so convenient, the property is well managed and very clean, and even with the local nightlife nearby, the weekends are surprisingly quiet. Overall, you definitely get value at the Flats, and they have my recommendation as a great place to live.
By: Ryan     Verified Resident
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Thank so much for the great feedback, Ryan! We really hope your positive experience resonates throughout the rest of your time here at The Flats. West End is truly a fantastic neighborhood to be a part of and we're really glad to hear you enjoy the surrounding area that much! Please let us know if we can do anything else for you! The Flats at West End Team

Posted On: 5/12/2016

Great place to live & prime location!

The Flats at the WestEnd is such an amazing place to live! I've lived here for 2 years now and absolutely love it! It's a 5 minute drive from downtown MPLS, walking distance to grocery store, Icon theater, bars, high end shops, and amazing restaurants. The staff here is AMAZING and is always very helpful whenever I need anything. The Maintenance is outstanding!- repairs, cleaning, or replacing light bulbs is always resolved within 12 hours!!! All of my friends wish that they hadn't bought a house because they want to live here! I never want to move!
By: Sheila Trow     Verified Resident
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Hi Sheila! Thank you so much for the feedback! Alfredo, our Maintenance Technician works VERY hard to give our valued residents the customer service they deserve. We are so thankful for him and his hard work. If we can ever do anything for you in the future to continue to expand on your great Flats experience, please don't hesitate! The Flats at West End Team

Posted On: 5/12/2016

Love Living at the Flats

I have lived at the Flats at West End for almost 3 years and I could not be happier. The management is always so friendly, they get to know their residents and make the Flats a happy, safe, clean and wonderful place to live. The apartments themselves are modern, have lots of storage space, are quiet and feel like home the moment you move in. Another thing that I love about the Flats is that the location cannot be beat. You are steps away from restaurants, shopping and entertainment (not to mention a 24-hour grocery store) and are seconds from 2 major highways. The building is very pet friendly and I think my dog might like living at the Flats even more than I do (which would be hard to beat) because of the friendly welcome he gets from whoever is at the front desk. I would recommend the Flats at West End to anyone looking for a beautiful, safe, clean, convenient and happy place to live.
By: Dana     Verified Resident
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Hi Dana! Thank you so much for your kind words about The Flats at West End. We really put a big emphasis on customer service and providing you (and Oliver) with the best experience that we possibly can. If we can do anything for you in the future, please reach out to the office! The Flats at West End Team

Posted On: 5/12/2016

Afforable, Safe, Updated and SO MUCH FUN

We recently moved up here from Appleton, Wisconsin and the staff has been very accommodating. We feel right at home! The units are updated, the maintenance tech is very quick and helpful, the amenities are beyond what I was expecting and the management team plans new events every month. I recently went to a happy hour and met a lot of new people. The surrounding area is a lot of fun too.. we can walk everywhere and it's only an 8 minute drive to downtown Minneapolis. Love it here!
By: Brent     Verified Resident
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Hi Brent! Thank you so much for your feedback! We're so glad to hear you're settling in and meeting new people! We do put a huge emphasis on resident events and the community experience! It's fantastic to hear that you're taking advantage of our fantastic events! Please reach out if you need anything to make your new home even better! The Flats at West End Team

Posted On: 12/27/2015

the BEST!!

The Flats at West End is a MUST SEE! The property is managed with a friendly, get it done, community feel. The location is more convenient than I thought one could be, with back road access to Hwy 100 and 394. So many hidden amenities, versus my old apartment with hidden FEES. Guest parking, on site dry cleaning, consistent front desk coverage for your assistance, month building get togethers and uber pet friendly. Don't miss out - come see this GEM!! (and no, I wasn't paid to write all of this- I TRULY love living here and have lived in 5 high end apartment communities in the Twin Cities!)
By: Lisa     Verified Resident
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Hi Brent! Thank you so much for your feedback! We're so glad to hear you're settling in and meeting new people! We do put a huge emphasis on resident events and the community experience! It's fantastic to hear that you're taking advantage of our fantastic events! Please reach out if you need anything to make your new home even better! The Flats at West End Team

Posted On: 10/11/2013

The Flats 4 us

Amazingly convenient to shopping, restaurants and Downtown but with a softer suburbia feel. Ease of entry to main TC Hwy arteries. Dtwn just minutes away Classy accommodating apts. Onsite Mgt extremely professional and courteous. Local Ownership with great reputation Quick response to Maintenance issues. Our Dog Cody is a Happy Camper here. We are very Happy entering our 6 month here and are pleased with our decision.
By: CY   
Read Property Manager's Response

Hi Brent! Thank you so much for your feedback! We're so glad to hear you're settling in and meeting new people! We do put a huge emphasis on resident events and the community experience! It's fantastic to hear that you're taking advantage of our fantastic events! Please reach out if you need anything to make your new home even better! The Flats at West End Team

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars